Spa Basics

WHEN SHOULD I ARRIVED FOR MY TREATMENT?

Please arrive 15 minutes before your scheduled appointment to check in and change.

 

WHAT IF I AM LATE FOR MY APPOINTMENT?

Arriving late will limit the time of your treatments. Your treatments will end on time so that the next client is not delayed.

 

IS THERE SOMEONE TO HELP ME DECIDE THE BEST TREATMENTS FOR ME?

Your therapist will be able to assist you plan the best spa treatment programme to suit your needs.

 

IS THERE A LIMIT TO THE NUMBER OF SPA TREATMENTS I COULD HAVE IN A DAY?

No, you can have as many as you like time permitting.

 

WHAT IF I HAVE SPECIAL HEALTH CONSIDERATIONS?

Please notify your therapist or the receptionist before booking your treatments.

 

WHAT DO I WEAR DURING MY TREATMENT?

You may wish to wear your own underwear or we can provide you with hygienic disposable briefs. Bathrobe and slippers are provided. Your therapist will always use draping techniques to respect your privacy.

 

CAN I ASK THE THERAPIST TO ADJUST THE ROOM TO MY COMFORT LEVELS?

This is your time and you should enjoy the experience to the full. Be the room temperature, massage pressure or the volume of the background music. Please do not hesitate to ask the therapist to adjust them to your comfort levels.

 

WHAT IF I NEED TO CANCEL MY SPA TREATMENT?

The treatments you select are reserved especially for you. A fifty percent charge will be collected for treatments not cancelled forty eight hours in advance.

The spa environment is one of tranquillity and relaxation. Pls respect the peacefulness and privacy of other clients. Kindly refrain from using your mobile phones within the salon.