Customer Information

We want your visit with us to be a pleasant one and would ask you to familiarise yourself with our customer information

All treatment times include a consultation period with your therapist or practitioner.

As part of our integral service we provide a range of refreshments for our clients including coffee, tea, mineral water, juice & herbal tea.

We have tried to design the salon for your relaxation and comfort therefore, out of consideration for other clients, please try to arrange a babysitter for your children and we must insist on mobile phones being switched off.

Please be kind to us and other clients and give 48 hours notification to cancel or change an appointment or you will be charged 50% of your appointment cost for time reserved.

New clients making appointments, group bookings and any appointments requiring a time slot of over three hours will require a security deposit of 50% of the cost of the treatments booked, if the appointment is cancelled outside of our 48hr policy, this is non-refundable.

All courses must be paid for on commencement and are valid for 12 months. Money is non-refundable and courses are non-transferrable.

Methods of payment include gift voucher, cheque, cash, debit or credit card.

The management are unable to accept responsible for any personal items that are lost or damaged on the premises.

Ample parking is provided at the rear and entrance to the salon.

We constantly run special offers and promotions in the salon please ask your therapist about these offers. Discounts are also available on course bookings.

Gift vouchers are ideal for any occasion and can be personalised and sent out on your behalf. They are valid for six months.

If you have any questions at all please feel free to contact us or enquire during your next visit.